Privacy Policy

Last updated: July 2026

CandleTree Soy Candles ("we," "us," or "our") operates the website at candletreesoycandle.com. This Privacy Policy explains what information we collect through this website, how we use it, and your rights regarding that information.

Information We Collect

We collect information you voluntarily provide to us through the following:

• Contact form — name, email address, and your message when you reach out with a question or inquiry.
• Wholesale & gifting inquiry form — name, business name, email address, phone number (optional), and inquiry details.
• Newsletter signup — email address when you opt in to receive updates from us.

We do not automatically collect analytics data, tracking cookies, or browsing behavior through this website. We do not collect payment information here — all purchases are processed through our separate online store (see Third-Party Services below).

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries and messages.
• Follow up on wholesale or gifting requests.
• Send you updates and news about CandleTree if you have opted in to our newsletter.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Third-Party Services

Online Store: Our online shop is hosted at store.candletreesoycandle.com and operates as a separate platform. Any personal information you provide there — including your name, address, and payment details — is subject to that platform's own privacy policy and terms of service. We encourage you to review those policies before making a purchase.

Email: We use standard email services to respond to inquiries. Your email address may be stored in our inbox and any associated email management tools.

Data Retention

We retain contact and inquiry information for as long as is reasonably necessary to respond to your message and maintain a record of our correspondence. Newsletter subscribers remain on our list until they unsubscribe. You may request deletion of your information at any time by contacting us directly.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Unsubscribe from our newsletter at any time.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: