Terms & Conditions

Last updated: July 2026

Please read these Terms & Conditions carefully before using the CandleTree Soy Candles website at candletreesoycandle.com (the "Site"), operated by CandleTree Soy Candles LLC ("CandleTree," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Use of This Website

This Site is provided for informational purposes — to learn about CandleTree Soy Candles, our products, and our store location. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict anyone else's use and enjoyment of it.

You agree not to:

• Use the Site in any way that violates applicable local, state, national, or international law or regulation.
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to it.
• Transmit any unsolicited or unauthorized advertising, promotional material, or spam.

Intellectual Property

All content on this Site — including text, photography, graphics, the CandleTree name, logo, and brand identity — is the property of CandleTree Soy Candles LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission.

The signature marbled aesthetic of CandleTree candles is a distinctive element of our brand. Unauthorized reproduction or imitation of our product appearance for commercial purposes is prohibited.

Online Purchases

This website does not process sales or payments directly. All purchases of CandleTree products are handled through our separate online store at store.candletreesoycandle.com, which operates under its own terms of sale, return policy, and privacy policy. CandleTree is not responsible for any disputes, errors, or issues arising from transactions conducted on that platform beyond what we are directly able to address as the seller.

If you have a question about an order, please contact us directly using the information at the bottom of this page.

Candle Safety & Disclaimer

CandleTree candles are intended for use by adults and should be used with care. We provide candle care and safety guidance on our Candle Care & Safety page and include safety information on all product labels. By purchasing or using any CandleTree product, you acknowledge that you have read and agree to follow those guidelines.

CandleTree Soy Candles LLC is not liable for any injury, property damage, or loss arising from the misuse of our products, failure to follow safety instructions, or use of our products in a manner inconsistent with their intended purpose.

Accuracy of Information

We make every effort to ensure that information on this Site — including product descriptions, store hours, and contact details — is accurate and up to date. However, we do not warrant that all content is complete, current, or error-free. Store hours and product availability are subject to change; please contact us or check our online store for the most current information.

Links to Third-Party Websites

This Site may contain links to external websites, including our online store and social media profiles. These links are provided for convenience only. CandleTree does not control those sites and is not responsible for their content, privacy practices, or terms of use.

Limitation of Liability

To the fullest extent permitted by applicable law, CandleTree Soy Candles LLC, its owner, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of (or inability to use) this Site or any content on it. Your sole remedy for dissatisfaction with the Site is to stop using it.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Merrimack County, New Hampshire.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. When we do, we will revise the "Last updated" date above. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.

Contact Us

Questions about these Terms? Please reach out: